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faq
Car Wash Related Questions
One touchless automatic machine, 6 wash it yourself (self-serve) bays, and 8 vacuum stations.
Yes, all major payment cards are accepted at our touchless car wash, self serve bays, and vacuum stations.
Perry Hall: 7AM - 10PM, weather permitting
Dundalk: 24 hours, weather permitting
We advise our customers to wash their vehicles anytime they get dirty.
Dirt works into the paint and deteriorates the surface of the paint due to many types of pollutants in road dirt. It is best to remove insect residue, bird droppings, and other residue as soon as possible to prevent damage to your vehicle's paint.
Need a receipt for a credit card purchase at our Self-Serve Car Washes? Please visit goGreen Receipts at myCryptoPay.com. Please note it can take up to two hours for your receipt to post.
Please e-mail us at info@soapyshell.com and we will get back to you within 24 hours.
Monthly Wash Pass Questions
We offer Multi Vehicle Pricing for our Monthly Wash Passes. Buy a single pass first, then add cars later in our app.
Watch this simple explainer video on how to get setup with your Monthly Wash Pass
If you have an questions contact us at 410.213.5382 or info@soapyshell.com.
We offer Multi Vehicle Pricing for our Monthly Wash Passes. Buy a single pass first, then add cars later in our app.
The Monthly Wash Pass is a car washing subscription. Monthly Wash Pass are designed to renew each month and be an automatic recurring charge to the payment card you put on file during enrollment, billed on the anniversary date of your original enrollment date.
However, if you only wish to participate for one month, Cancel/suspend your pass anytime in the app.
Yes, manage you Monthly Wash Pass in our app.
Yes, Monthly Wash Pass may be suspended to prevent automatic renewal and you will be able to wash until the end of the current billing cycle. There will be no further charges until you contact us to resume your Monthly Wash Pass.
Download our app, to Suspend your Monthly Wash Pass.
If you cancel your Monthly Wash Pass you still get the remainder of your prepaid time period with no further charges. There are no refunds for partial periods.